I've seen a few posts about "PRE" trailers not playing as configured on appleTV but I've yet to get the trailer for the actual library movie or extras to play. On the iPhone you have to disable "Direct Connect" for them to play with that enabled nothing plays there either. Web UI plays them fine, FireTV plays them fine.
So why does tvOS not play them and why does iOS need direct play disabled for them to work? Any insight would be great as tcOS is what i use in my family room. I guess I could get a FireTV as well but just for Plex?